Customer Care & Logistics 

Dedicated service. On-time delivery. No compromises.

At R2 Agro, customer care means commitment down to the last detail. From the moment you place an order to the moment it arrives, we ensure every step is handled with care, precision and personal attention.

What you can expect as our customer: 

• Personal and responsive service


• Ongoing communication throughout the order process


• We don't let go of an order until it has been delivered and confirmed


• Fast response times to your enquiries


• On-time delivery as standard


• High flexibility in handling special requests

We are specialised in handling all types of transport – whether you're moving feed materials, farm supplements or grain. With in-house logistics specialists and trusted freight partners, we manage every shipment from start to finish with full traceability and compliance.

Our logistics capabilities include: 

We manage all types of bulk transport. Our expertise includes planning, coordination and monitoring of the entire logistics flow – from loading to final delivery. We ensure optimal load capacity, the most efficient transport solution, and full documentation and compliance with international regulations. Whether you're moving raw materials or grain, we deliver safe, reliable and cost-effective bulk logistics.

From a single pallet to full container loads (FCL), we offer flexible container solutions worldwide. We handle less-than-container loads (LCL), small shipments and full loads with the same care. Thanks to our global network of freight forwarders, we offer competitive rates, flexible departures and full visibility throughout the supply chain. We also manage the full set of shipping documents.

When time is critical, we deliver fast and reliable air freight solutions to and from any destination. Choose between economy, standard or express services. We ensure proper packaging, documentation, customs clearance and real-time tracking throughout the transport process.

We offer road transport solutions for general cargo, part loads and full truck loads (FTL) across and beyond the EU. Through our network of carefully selected carriers, we provide both standard and express deliveries. With a focus on punctual delivery, traceability and flexible capacity planning, we ensure efficient and cost-conscious transport.